Shipping Policy

Shipping & Delivery

At Deckhand Tools, we’re committed to getting your order to you quickly and reliably.

Processing Time
Orders are processed within 1–3 business days. You’ll receive tracking information once your order ships.

U.S. Shipping
Shipping rates are calculated at checkout based on weight and location. Free shipping may be available on select orders.

Canada Shipping 
We now ship to Canada using trusted carriers such as UPS, FedEx, and USPS.

Duties & Taxes
Canadian orders may be subject to import duties, GST/HST, and brokerage fees. These are determined by your local customs authority and are not included in your order total.

Delivery Times
Delivery times vary depending on location and shipping method. Delays caused by carriers or customs are outside our control.

Incorrect Addresses
Please ensure your shipping details are correct. We are not responsible for orders sent to incorrect addresses.

Lost or Damaged Orders
Contact us within 7 days at Info@deckhandtools.com and we’ll help resolve the issue.

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